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Order Status

Keep track of your order’s every move, from pick & pack, shipped, to delivered.

Order Status Definition
After your order has been successfully confirmed, AIIZ will send you an order number via email. The number can be used to track the status of your order.
Pick & Pack
Your item is being boxed and labelled and will be shipped out very soon.
Shipped
You package has been shipped out of AIIZ’s warehouse by the delivering method that you choose. A tracking number will be sent to your email for shipment tracking.
Delivered
The package has been successfully delivered to your doorstep and has been signed for

Order Tracking
AIIZ Online Members

Check the status of your order in one easy step.
1. Log in through "My Account"
2. Your order status will be shown on the order summary page.

AIIZ Online Non-members
A tracking number for your order will be sent to you via email. Please contact AIIZ Call Center if you do not receive the email.