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Privacy policy

As of 4 July 2018

1. Privacy policy

This Privacy Policy applies to [AIIZ.com] (the “Website”) of Reno (Thailand) Co., Ltd. (“AIIZ”) to enable AIIZ to collect and use your information for benefit of provision of service through this Website, including response to your order, as well as improvement of the Website and the services to suit you.
AIIZ rigorously respect your privacy and continuously develop business including the Privacy Policy as well as Term of service whereas AIIZ reserve the right to change the Privacy Policy by declaring the new Privacy policy in the Website.

2. Collected information

AIIZ collects your information. This may occur automatically via your domain name, your service provider, or other person with your authorization. This may include information voluntarily given by you, e.g.

1. Information on your registration or membership
2. Contact information between company and user
3. Transactional information between company and user
4. Computer information and use of such computer for assess of the Website
5. Other relevant information

3. Use of customer information

Your information is important to AIIZ. AIIZ shall employ necessary and appropriate measures to maintain confidentiality of your information. Other person shall not be entitled to access the information without AIIZ’s authorization.
Moreover, you may receive promotional and privileged E-newsletter from AIIZ. If you do not wish to receive future emails, please contact us:
customerservice@aiiz.com
AIIZ releases account and personal information in case of necessity to comply with the law, principle, or government’s policy to protect the rights, property or safety of the Website, our users including information exchange with company or organization for prevention of corruption and credit risk reduction.
In case of merger, sale, consolidation or liquidation, your information is a part of properties that will be transferred to third parties.

4. Third-party link

In case of links provided to the third party’s website, AIIZ does not have control over those websites, privacy policy of which may differ from that of AIIZ.
The said websites of third parties are responsible for their own privacy policy and you should check privacy policy on those websites. If third party has
right to share your personal information to us, information sharing is governed by third party’s privacy policy.

5. Information security

In addition to our respect to your privacy and provision of goods with high qualities, we focus on safe keeping of your information. AIIZ selects the Secure
Sockets Layer (SSL), which is the most recent software for safety in on-line transaction. It is thus our confidence that your information will be private and safe in accordance with an international standard in order, payment and privacy treatment.
Furthermore, AIIZ uses One-Time Password system (OTP) for online transaction, before payment confirmation or change of personal, 6 digits will be sent to you by SMS to verify the owners of credit/ debit card.

Contact AIIZ
If you need any help, please contact customerservice@aiiz.com In case of returning items, please
contact return@aiiz.com
Phone +662-022-7100

Office Hours
Monday - Friday 9.00 A.M. – 6.00 P.M.
Closed on Saturday - Sunday and Thailand Public Holidays