Terms and Conditions

As of 4 July 2018

1. Website’s terms and condition

Welcome to [AIIZ.com] (the "Website"). These terms and conditions (the “Terms”) are provided between you and Reno (Thailand) Co., Ltd. for the purpose of indicating rights and duties of both parties in relation to use this website.
AIIZ reserve the right, in any circumstances, to change these Terms by declaring the new Terms on the Website. Your access to this Website shall be deemed as your agreement to be bound by the most updated Terms as appearing on the Website.
These Terms do not fall under the Privacy Policy. In case of inconsistency between these Terms and the Privacy Policy, these Terms shall prevail.

2. Intellectual property

All intellectual property rights in this Website belong and to AIIZ and/or are duly authorized by relevant parties to AIIZ. The said intellectual properties are protected under certain laws. You are not entitled to use any intellectual property in any manner, including replicating, copying, altering, selling or publishing whether in whole or in part for any purpose that is not for personal use unless expressly authorized in writing.

3. User information

By using our Website, you may disclose your information to AIIZ. You confirm that the information you provided is correct, accurate and complete.

4. Purchase of product

Your order constitutes an offer to enter into a sale and purchase contract at the price appearing on the website under the conditions of AIIZ. This offer cannot be changed, canceled or terminated. This sale and purchase contract will be agreed when AIIZ accept to sell the product pursuant to your order.
You agree to make payments of the prices within the duration designated by AIIZ by means of credit card, debit card, cash on delivery or other means as designated by AIIZ. In case of payments by a credit card and a debit card, you confirm that you are the owner of the card or are permitted by the owner to use the card.
AIIZ will deliver the product to your given address by the method and within the duration designated by AIIZ. You may change or return the products in accordance with the Terms of Return and Exchange.


AIIZ is entitled to check, change and delete any content or activity on this Website, and AIIZ shall not be responsible for any information published by third party on the Website. AIIZ will use its full effort to prevent damage caused by this Website. However, AIIZ cannot guarantee that the Website, server or email sent from AIIZ will contains no virus or other potential threat.
In case that the damage caused by sale and purchase of the products, AIIZ will take responsibility to exchange or return the products under our terms of return and exchange. In case that AIIZ is required to pay damages, the damages shall not be higher than the cost of product involved with the damage.

6. Compensation

You agree to compensate for harm and damage to AIIZ and its affiliated companies, including reasonable lawyer fee in all types of damage that caused by your violation of these Terms.

7. Privacy policy

Please review AIIZ’s Privacy Policy.

8. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by Thai law, and you consent to the exclusive jurisdiction of the Thai courts in respect of these.

9. Force majeure

AIIZ will not accept any responsibility for any delay or defect from AIIZ’s operations which are out of AIIZ’s control including natural disaster, war, terrorization or compliance with laws, regulations and policies.

Contact AIIZ
If you need any help, please contact customerservice@aiiz.com In case of returning items, please
contact return@aiiz.com
Phone +662-022-7100

Office Hours
Monday - Friday 9.00 A.M. – 6.00 P.M.
Closed on Saturday - Sunday and Thailand Public Holidays